+
Unified railway app for tickets and tracking launching in December
RAILWAYS & METRO RAIL

Unified railway app for tickets and tracking launching in December

The Indian Railways is expected to launch a super app consolidating passenger services by the end of December, according to officials familiar with the project.

The app, which is being developed by the Centre for Railway Information Systems (CRIS), will integrate with the Indian Railway Catering and Tourism Corporation (IRCTC), these officials stated.

IRCTC would continue to serve as the interface between CRIS and passengers purchasing train tickets, and that integration between the super app and IRCTC is currently underway.

The app will provide a wide range of services, including booking passenger and platform tickets and checking train statuses, the official added. Presently, Indian Railways passengers use several different official apps and websites for services, such as IRCTC Rail Connect (for train ticket booking, modifications, and cancellations), IRCTC eCatering Food on Track (for in-seat food delivery), Rail Madad (for complaints and suggestions), UTS (for unreserved ticket bookings), and the National Train Enquiry System (for train status checks). Among these, IRCTC Rail Connect, with over 100 million downloads, is the most popular as it is the only platform for booking reserved tickets.

The official mentioned that IRCTC views the super app as an additional revenue stream and is currently upgrading its systems to enhance service quality. Private sector travel booking platforms also rely on IRCTC for train ticket bookings, further solidifying IRCTC's status as a dominant player since most reserved tickets are now booked online.

The Indian Railways is expected to launch a super app consolidating passenger services by the end of December, according to officials familiar with the project. The app, which is being developed by the Centre for Railway Information Systems (CRIS), will integrate with the Indian Railway Catering and Tourism Corporation (IRCTC), these officials stated. IRCTC would continue to serve as the interface between CRIS and passengers purchasing train tickets, and that integration between the super app and IRCTC is currently underway. The app will provide a wide range of services, including booking passenger and platform tickets and checking train statuses, the official added. Presently, Indian Railways passengers use several different official apps and websites for services, such as IRCTC Rail Connect (for train ticket booking, modifications, and cancellations), IRCTC eCatering Food on Track (for in-seat food delivery), Rail Madad (for complaints and suggestions), UTS (for unreserved ticket bookings), and the National Train Enquiry System (for train status checks). Among these, IRCTC Rail Connect, with over 100 million downloads, is the most popular as it is the only platform for booking reserved tickets. The official mentioned that IRCTC views the super app as an additional revenue stream and is currently upgrading its systems to enhance service quality. Private sector travel booking platforms also rely on IRCTC for train ticket bookings, further solidifying IRCTC's status as a dominant player since most reserved tickets are now booked online.

Related Stories

Gold Stories

Next Story
Infrastructure Transport

Mumbai-Ahmedabad Bullet Train’s Surat-Vapi Section Set for 2027

The first section of the Mumbai-Ahmedabad Bullet Train corridor, linking Surat and Vapi, is targeted to begin services in 2027. Construction is expected to be completed by December 2026, while Railway Minister Ashwini Vaishnaw has indicated that an inauguration could take place around the middle of 2027. The National High Speed Rail Corporation (NHSRCL) said the train being manufactured in India is expected to reach the tracks around April or May 2027. The train will undergo extensive testing before the section is opened for passenger services. The project began construction in 2021 and includ..

Next Story
Infrastructure Transport

Indian Railways Approves Four Projects Worth Rs. 7.36 bn Across Four States

Indian Railways has approved four projects with a combined value of Rs. 7.36 bn across Uttar Pradesh, Maharashtra, Andhra Pradesh and Gujarat. The programme covers train protection, signalling, electric traction supply and a road overbridge, with each project assigned to a different railway zone. In Uttar Pradesh, Rs. 2.52 bn has been approved to extend the Kavach 4.0 automatic train protection system across 607.7 km in the Lucknow Division of North Eastern Railway. The system monitors train movements and can apply the brakes if a driver fails to observe a signal or exceeds a safe speed. The w..

Next Story
Infrastructure Urban

Chandru Raheja Sells 1.49% Stake in Mindspace REIT for Rs. 5 bn

Billionaire Chandru Lachmandas Raheja has sold a 1.49 per cent holding in Mindspace Business Parks REIT for Rs. 5 bn through a bulk deal on the BSE. The transaction involved 9.9 mn units and was executed at an average price of Rs. 505 per unit, according to exchange data. Following the sale, units of Mindspace Business Parks REIT were trading 0.18 per cent lower at Rs. 504.05 on Tuesday. Exchange data did not identify the buyers involved in the transaction. Raheja is the chairman of real estate company K Raheja Corp. The sale involved 99,00,990 units, representing 1.49 per cent of the Mumbai-b..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

SPECIAL OFFER
QR Code