MSME Hiring Sees Sharp Rise In AI Skill Demand
ECONOMY & POLICY

MSME Hiring Sees Sharp Rise In AI Skill Demand

The Apna MSME Hiring Pulse 2026 report found that India's workforce is becoming more geographically dispersed and that demand for artificial intelligence skills rose by 164 per cent in FY26 within the micro, small and medium enterprises (MSME) sector. The report said that Indian MSMEs are altering hiring patterns as they expand, adopt digital tools and build a future-ready workforce. It added that hiring growth remained broad-based, driven by new businesses entering the recruitment ecosystem and existing employers scaling up workforce requirements.

Nearly two-thirds of MSME job demand remained concentrated in Tier one city clusters (68 per cent in FY26), yet workforce participation is expanding beyond metropolitan markets. Tier two cities accounted for 30 per cent of all applicants in FY26, reflecting the growing contribution of non-metro talent to the formal workforce. The report noted that Tier three markets are emerging as a major opportunity, representing nearly 20 per cent of active users but only five per cent of job applications.

That gap indicates strong interest in employment from smaller cities that has not yet fully converted into formal hiring. New hiring hubs such as Surat, Rajkot, Nagpur and Raipur are gaining traction alongside established centres including Ahmedabad, Pune, Chennai and Delhi, demonstrating the widening geographic reach of MSME-led growth. As businesses expand, hiring priorities are shifting and the mix of roles being recruited has changed.

Sales and business development accounted for 40 per cent of skills demanded by MSMEs in FY26, up from 36 per cent in the prior year, becoming the largest segment of demand. Overall hiring continued to focus on general, transferable skills needed for customer-facing and business roles across sectors. The most sought-after positions included telesales, accounting and taxation, field sales and customer support, reflecting sustained demand for frontline and operational talent.

The findings suggest that MSMEs are increasingly investing in digital capabilities while broadening their geographic recruitment footprint. Continued scale-up of these businesses is expected to drive further demand for both specialised technology skills and versatile operational roles.

The Apna MSME Hiring Pulse 2026 report found that India's workforce is becoming more geographically dispersed and that demand for artificial intelligence skills rose by 164 per cent in FY26 within the micro, small and medium enterprises (MSME) sector. The report said that Indian MSMEs are altering hiring patterns as they expand, adopt digital tools and build a future-ready workforce. It added that hiring growth remained broad-based, driven by new businesses entering the recruitment ecosystem and existing employers scaling up workforce requirements. Nearly two-thirds of MSME job demand remained concentrated in Tier one city clusters (68 per cent in FY26), yet workforce participation is expanding beyond metropolitan markets. Tier two cities accounted for 30 per cent of all applicants in FY26, reflecting the growing contribution of non-metro talent to the formal workforce. The report noted that Tier three markets are emerging as a major opportunity, representing nearly 20 per cent of active users but only five per cent of job applications. That gap indicates strong interest in employment from smaller cities that has not yet fully converted into formal hiring. New hiring hubs such as Surat, Rajkot, Nagpur and Raipur are gaining traction alongside established centres including Ahmedabad, Pune, Chennai and Delhi, demonstrating the widening geographic reach of MSME-led growth. As businesses expand, hiring priorities are shifting and the mix of roles being recruited has changed. Sales and business development accounted for 40 per cent of skills demanded by MSMEs in FY26, up from 36 per cent in the prior year, becoming the largest segment of demand. Overall hiring continued to focus on general, transferable skills needed for customer-facing and business roles across sectors. The most sought-after positions included telesales, accounting and taxation, field sales and customer support, reflecting sustained demand for frontline and operational talent. The findings suggest that MSMEs are increasingly investing in digital capabilities while broadening their geographic recruitment footprint. Continued scale-up of these businesses is expected to drive further demand for both specialised technology skills and versatile operational roles.

Related Stories

Gold Stories

Next Story
Resources

Schindler named among Forbes’ World’s Best Employers 2026

Schindler has been named among Forbes’ World’s Best Employers 2026, a global ranking recognising companies for their workplace environments.Compiled by Forbes in partnership with Statista, the ranking is based on independent employee feedback, including whether employees would recommend their organisation to friends and family.The company said the recognition reflected its focus on creating a workplace where employees can develop their expertise and build careers. ..

Next Story
Infrastructure Urban

India needs an export-execution mindset: Vishesh Jain

Interview with Vishesh Jain, Founder & CEO, EximpleWhat gaps in India’s global trade ecosystem led you to build Eximple, and what problem did you see businesses struggling with most?Eximple came out of a problem that all three founders had seen from different choke points in the trade ecosystem. India has millions of MSMEs and manufacturers, and many of them can make products that are genuinely competitive on quality. Yet only a small fraction is able to build meaningful international businesses. In our experience, the gap is usually not manufacturing capability; it is the ability to exe..

Next Story
Building Material

Nuvoco reports 13.5% revenue growth in Q2 FY27

Nuvoco Vistas Corp. Ltd. reported consolidated revenue of Rs 27.9 billion for Q2 FY27, up 13.5% year on year. Cement sales volume rose 9% to 4.7 million tonnes (MMT), while EBITDA increased 11% to Rs 4.11 billion.The company said it began its cement operations in 2014 with a 2.3 MMT per annum (MMTPA) operation at Nimbol. It now aims to reach 35 MMTPA of cement capacity by FY28, nearly 15 times its initial capacity. Its portfolio spans cement, ready-mix concrete and modern building materials.On sustainability and cost efficiency, Nuvoco partnered with CleanMax for a 46.4 MW wind-solar hybrid re..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

SPECIAL OFFER
QR Code