Capillary Secures Five-Year Deal With Major US Retailer

10 Mar 2026 CW Team

Under the agreement Capillary will focus on enhanced personalisation and engagement, AI?driven offer optimisation using aiRA, and real-time behaviour-driven interactions across channels. The platform will enable member engagement and lifecycle value improvements and aim to improve promotional effectiveness and efficiency through data-led decisioning. The work will encompass unified, cross-channel strategies to support dynamic, measurable marketing and loyalty initiatives.

Capillary's founder and chief executive said that the partnership reflected the firm's commitment to delivering hyper-personalised, scalable loyalty solutions that drive measurable business outcomes and foster long-term customer relationships through real-time intelligence. The company indicated it would leverage its expertise in AI-driven loyalty, customer engagement and predictive analytics to help the retailer enhance loyalty experiences and improve marketing effectiveness. The implementation will be carried out at scale to enable personalised and measurable interactions.

Founded in 2012 and headquartered in Bengaluru, Capillary Technologies provides AI-based cloud-native software-as-a-service products and solutions to enterprise customers globally. The company reported that it serves 115 customers including 20 Fortune 500 customers across 47 countries and offers a diversified product suite comprising Loyalty+, Engage+, Insights+, Rewards+ and a customer data platform. The announcement was made under the exchange filing requirements and the company provided contact details for media and investor enquiries.

Capillary Technologies India Limited has been selected by one of the largest retailers in the United States and a Fortune fifty company to modernise its loyalty and customer engagement ecosystem under a five-year agreement valued at more than 20 million (mn) US dollars. The company will implement its Loyalty+ platform together with its aiRA AI engine to deliver personalised and contextual customer experiences across the retailer's national footprint. The engagement is intended to advance customer engagement through intelligent, AI-driven decisioning and real-time customer intelligence. Under the agreement Capillary will focus on enhanced personalisation and engagement, AI?driven offer optimisation using aiRA, and real-time behaviour-driven interactions across channels. The platform will enable member engagement and lifecycle value improvements and aim to improve promotional effectiveness and efficiency through data-led decisioning. The work will encompass unified, cross-channel strategies to support dynamic, measurable marketing and loyalty initiatives. Capillary's founder and chief executive said that the partnership reflected the firm's commitment to delivering hyper-personalised, scalable loyalty solutions that drive measurable business outcomes and foster long-term customer relationships through real-time intelligence. The company indicated it would leverage its expertise in AI-driven loyalty, customer engagement and predictive analytics to help the retailer enhance loyalty experiences and improve marketing effectiveness. The implementation will be carried out at scale to enable personalised and measurable interactions. Founded in 2012 and headquartered in Bengaluru, Capillary Technologies provides AI-based cloud-native software-as-a-service products and solutions to enterprise customers globally. The company reported that it serves 115 customers including 20 Fortune 500 customers across 47 countries and offers a diversified product suite comprising Loyalty+, Engage+, Insights+, Rewards+ and a customer data platform. The announcement was made under the exchange filing requirements and the company provided contact details for media and investor enquiries.

Infrastructure Urban

11 Mar 2026

India Expands Semiconductor Training To 500 Institutions

Under the Chips to Startups programme of the India Semiconductor Mission, the Union minister responsible for Railways, Information and Broadcasting, and Electronics and IT reported notable progress in talent development. He indicated that over the past four years substantial steps have been taken towards a 10-year target of training 85,000 engineers in semiconductor design. World-class EDA tools have been deployed in 315 academic institutions across the country to provide students with practical exposure to chip design. These EDA tools are supported by leading global firms and are accessible t..

Infrastructure Urban

11 Mar 2026

Delhi Institutions Support India Semiconductor Mission

The Government of India has prioritised talent development through training, upskilling and workforce development under the Chips to Startups initiative of the India Semiconductor Mission, with officials noting progress in four years towards a 10-year target of training 85,000 engineers in semiconductor design. Electronic design automation tools provided by Synopsys, Cadence, Siemens, Renesas, Ansys and AMD have been deployed in 315 academic institutions, enabling students to gain practical chip design experience. Chips have been fabricated and tested at the Semiconductor Laboratory, Mohali, a..

Infrastructure Urban

11 Mar 2026

NHA Announces Winners Of NHCX Hackathon At IIT Hyderabad

The National Health Authority (NHA) has concluded the NHCX Hackathon under the Ayushman Bharat Digital Mission (ABDM) to stimulate innovation around the National Health Claims Exchange (NHCX). The winning teams presented their solutions at the NHCX Innovation Meet held at IIT Hyderabad during a two-day event in March 2026 that also served as the hackathon grand finale. The hackathon itself ran from 22 to 28 February 2026 and aimed to accelerate paperless, transparent claims processing across India. The event was organised with a range of ecosystem partners, including the Insurance Regulatory a..