Firstsource Appoints Kumaran Shanmuhan as Chief Strategy Officer

16 Sep 2025 CW Team

In his new role, Kumaran will lead the development and execution of Firstsource’s long-term strategic agenda, aligning market trends with business priorities, identifying high-growth opportunities, and embedding innovation across the organisation. He will work closely with the CEO and executive leadership team to ensure measurable outcomes and advance the company’s UnBPO vision — a reimagining of outsourcing through expertise, technology, and outcome-driven solutions.

Ritesh Idnani, Managing Director & CEO, Firstsource, said, "As the industry shifts from labour arbitrage to technology-driven, outcome-focused solutions, a bold strategy is essential to stay ahead of disruption. Kumaran’s expertise in enterprise AI strategy, platform commercialisation, and business transformation uniquely positions him to lead our strategic agenda. His leadership will accelerate our journey towards becoming a true orchestrator of tech-led business transformation."

Kumaran brings over 20 years of leadership in technology, operations, and business transformation. He has built and scaled consulting, product, platform, and go-to-market functions for high-growth SaaS and AI companies. Most recently at Uniphore, he established and scaled AI consulting and industry solutions teams, fuelling 70% year-on-year revenue growth and driving enterprise AI adoption.

Kumaran Shanmuhan, Chief Strategy Officer, Firstsource, said, "I am excited to join Firstsource at such a pivotal moment. The UnBPO™ approach challenges legacy thinking by delivering agile, tech-led solutions that create disproportionate value. I look forward to working with our teams and partners to drive growth and meaningful impact for our clients."

Kumaran’s appointment underscores Firstsource’s strategic intent to lead industry transformation by combining deep domain expertise, agile partnerships, and AI-powered solutions to deliver next-generation value for clients.

News source: BSE

Firstsource Solutions, a leading global provider of business process management services and part of the RP-Sanjiv Goenka Group, has announced the appointment of Kumaran Shanmuhan as Chief Strategy Officer, effective September 15, 2025.In his new role, Kumaran will lead the development and execution of Firstsource’s long-term strategic agenda, aligning market trends with business priorities, identifying high-growth opportunities, and embedding innovation across the organisation. He will work closely with the CEO and executive leadership team to ensure measurable outcomes and advance the company’s UnBPO vision — a reimagining of outsourcing through expertise, technology, and outcome-driven solutions.Ritesh Idnani, Managing Director & CEO, Firstsource, said, As the industry shifts from labour arbitrage to technology-driven, outcome-focused solutions, a bold strategy is essential to stay ahead of disruption. Kumaran’s expertise in enterprise AI strategy, platform commercialisation, and business transformation uniquely positions him to lead our strategic agenda. His leadership will accelerate our journey towards becoming a true orchestrator of tech-led business transformation.Kumaran brings over 20 years of leadership in technology, operations, and business transformation. He has built and scaled consulting, product, platform, and go-to-market functions for high-growth SaaS and AI companies. Most recently at Uniphore, he established and scaled AI consulting and industry solutions teams, fuelling 70% year-on-year revenue growth and driving enterprise AI adoption.Kumaran Shanmuhan, Chief Strategy Officer, Firstsource, said, I am excited to join Firstsource at such a pivotal moment. The UnBPO™ approach challenges legacy thinking by delivering agile, tech-led solutions that create disproportionate value. I look forward to working with our teams and partners to drive growth and meaningful impact for our clients.Kumaran’s appointment underscores Firstsource’s strategic intent to lead industry transformation by combining deep domain expertise, agile partnerships, and AI-powered solutions to deliver next-generation value for clients.News source: BSE

Technology

16 Sep 2025

RRP Electronics Secures Land for Rs 1.2 Billion Semiconductor Fab

RRP Electronics, which plans to set up a Rs 1.2 billion semiconductor fab in Maharashtra, on Friday announced receiving a letter of comfort from the state government for a 100-acre land parcel in Navi Mumbai for the proposed facility.Maharashtra Chief Minister Devendra Fadnavis presented the letter of comfort to the company at a late event on Thursday, the company, which is backed by legendary cricketer Sachin Tendulkar, said in a statement.“The company has secured 100 acres in Navi Mumbai for relocating a semiconductor fab from Sherman, Texas, from one of the world’s most established semi..

Real Estate

16 Sep 2025

India’s Home Prices Set to Rise Sharply, Rentals Also Climb

Home prices in India are projected to rise more steeply than earlier forecasts, fuelled by demand from wealthy buyers, while the shortage of affordable housing is worsening and pushing millions towards costly rentals, according to a Reuters poll of property experts.The survey of 20 analysts, conducted between 14 August and 12 September, found that average home prices — already more than double over the past decade — are expected to rise 6.3 per cent in 2025 and 7 per cent in 2026, after an estimated 4 per cent increase in 2024. This outlook is higher than the 6 per cent and 5 per cent incr..

Infrastructure Urban

16 Sep 2025

Credai Calls for Land Reforms to Drive Real Estate Growth by 2047

The Confederation of Real Estate Developers’ Associations of India (Credai) has called for comprehensive land reforms, including conclusive land titling through a Land Titling Act and the creation of a unified national digital land register to enhance transparency and accessibility.It also urged the development of land banks to promote affordable housing and emphasised the planned creation of 100 ‘cities of tomorrow.’Unveiling its report, The National Real Estate Development Framework – Vision 2047, at its annual conference in Singapore, Credai highlighted the need for land reforms, di..