TCS Renews Strategic Partnership With Marks And Spencer

14 Apr 2026 CW Team

On April nine, 2026, Tata Consultancy Services (TCS) announced the renewal of its major multi-year strategic partnership with Marks and Spencer (M&S). The continuing engagement builds on a more than decade long trusted partnership and will see TCS continue to serve as M&S's strategic technology partner as the retailer embeds its technology transformation.

As part of the partnership, TCS will support M&S as it transforms to become an omnichannel, data-driven retailer underpinned by modern technologies and simplified technology foundations. The company will deploy artificial intelligence across the transformation, drawing on extensive domain expertise and one of the world’s largest AI talent pools to improve future readiness, support long term growth and enhance customer experience.

Sacha Berendji, operations director at Marks and Spencer, said that technology transformation was a key strategic priority for M&S and that securing the right suite of partners with access to the latest developments in AI and digital expertise was imperative. She welcomed the extension of the partnership and noted that TCS would work alongside M&S's in-house team to accelerate digital transformation.

Krishnan Ramanujam, president of the consumer business group at Tata Consultancy Services, said that M&S was a highly cherished and iconic British brand and that TCS was proud to support its enterprise transformation. The company highlighted its enterprise-scale AI capabilities, deep retail expertise and engineering leadership as sources of sustained value, business agility and a future-ready retail enterprise. TCS noted that it has operated since 1968, with a workforce across 55 countries and 202 service delivery centres, and that it generated consolidated revenues of over US $30 bn in the fiscal year ended March 31, 2026.

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