Air India & DIAL tie up to ease check-in for international customers
AVIATION & AIRPORTS

Air India & DIAL tie up to ease check-in for international customers

Air India has teamed up with Delhi Metro and Delhi airport to streamline the check-in process for international air travellers at two metro stations in Delhi.

This initiative allows passengers to check in their baggage at the metro station, freeing them from the burden of carrying it while exploring the city. The baggage is securely transported to the aircraft using advanced automated infrastructure developed by the Delhi Metro Rail Corporation (DMRC) and Delhi International Airport Ltd (DIAL).

Initially available for domestic flights, this service is now extended to international travellers and will operate at two Delhi metro stations "New Delhi and Shivaji Stadium" from 7 am to 9 pm. Passengers can check in 12 to 2 hours before domestic flight departure and 4 to 2 hours before international flight departure.

With a frequency of 10 minutes, the metro takes 19 minutes to reach the departure level at Delhi airport's Terminal 3, ensuring faster and hassle-free travel.

Rajesh Dogra, Chief Customer Experience Officer at Air India, emphasized that this initiative not only offers a cost-effective option for travellers from distant locations but also helps reduce congestion at the airport, resulting in an improved customer experience.

(Source: ET)

Air India has teamed up with Delhi Metro and Delhi airport to streamline the check-in process for international air travellers at two metro stations in Delhi. This initiative allows passengers to check in their baggage at the metro station, freeing them from the burden of carrying it while exploring the city. The baggage is securely transported to the aircraft using advanced automated infrastructure developed by the Delhi Metro Rail Corporation (DMRC) and Delhi International Airport Ltd (DIAL). Initially available for domestic flights, this service is now extended to international travellers and will operate at two Delhi metro stations New Delhi and Shivaji Stadium from 7 am to 9 pm. Passengers can check in 12 to 2 hours before domestic flight departure and 4 to 2 hours before international flight departure. With a frequency of 10 minutes, the metro takes 19 minutes to reach the departure level at Delhi airport's Terminal 3, ensuring faster and hassle-free travel. Rajesh Dogra, Chief Customer Experience Officer at Air India, emphasized that this initiative not only offers a cost-effective option for travellers from distant locations but also helps reduce congestion at the airport, resulting in an improved customer experience. (Source: ET)

Related Stories

Gold Stories

Next Story
Resources

NCC Founder and Padma Shri Awardee AVS Raju Passes Away at 89

Dr Alluri Venkata Satyanarayana Raju, founder and Chairman Emeritus of NCC Limited and a Padma Shri awardee, passed away in Hyderabad on 13 October 2026. He was 89.Born on 18 April 1937 in Antarvedipalem village in Andhra Pradesh's erstwhile East Godavari district, Raju began his entrepreneurial journey in 1956. He established Nagarjuna Construction Company (NCC) Limited in 1978, which subsequently emerged as one of India's leading construction and infrastructure companies.Under his leadership, NCC became a public limited company in 1990 and expanded into one of India's prominent listed constr..

Next Story
Infrastructure Transport

Embraer to Acquire 51 Per Cent Stake in Mahindra Aerospace Arm

Brazilian aerospace major Embraer will acquire a 51 per cent equity stake in Novavayu Aerospace, a step-down subsidiary of Mahindra and Mahindra, under an Investment Agreement notified by the automobile company in an exchange filing. The transaction will give Embraer control of the aerospace business. Following completion of the acquisition, Novavayu Aerospace will cease to be a wholly owned subsidiary and become an associate of Mahindra Defence Systems, which is a step-down wholly owned subsidiary of Mahindra and Mahindra. The agreement is expected to be completed on or before December 1. Mah..

Next Story
Infrastructure Urban

RBI Opens Special Dollar Window for Three State-Run OMCs

The Reserve Bank of India (RBI) has opened a special facility to meet the entire daily US dollar requirements of three public sector oil marketing companies (OMCs), in a move aimed at easing pressure on the Indian rupee. The facility will take effect on October 12, 2026, and remain available until further notice. Indian Oil Corporation, Hindustan Petroleum Corporation and Bharat Petroleum Corporation are eligible to use the arrangement. Under the facility, the RBI will sell US dollars to the three companies through designated banks, allowing them to meet their oil-import payments without sourc..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

SPECIAL OFFER
QR Code