Adani Airports Partners With AIONOS for AI Passenger Support

03 Nov 2025 CW Team

Adani Airport Holdings Ltd (AAHL) has partnered with AIONOS, a subsidiary of InterGlobe Enterprises, to deploy an artificial intelligence-driven passenger engagement system across its airport network. The collaboration, formalised in New Delhi, aims to provide personalised, multilingual, and real-time support to flyers as Indian airports embrace digital innovation to enhance service quality and operational efficiency.

According to the company, the new AI-powered platform will act as a “24x7 intelligent concierge”, allowing travellers to instantly access flight updates, gate information, baggage tracking, navigation assistance, and airport services through multiple channels — including voice, chat, and mobile. Initially available in English and Hindi, the service will later expand to other regional languages.

Arun Bansal, CEO of Adani Airport Holdings Ltd, said the deployment marks a significant step in improving passenger experience. “With this integration, we are advancing towards a seamless, intelligent, and inclusive airport ecosystem,” he stated.

The AIONOS agentic AI platform will integrate with AAHL’s existing digital infrastructure — including Aviio, Adani OneApp, and Airport-in-a-Box — creating a unified system to enhance communication between travellers and airport support teams throughout the journey.

AAHL currently operates seven major airports — in Mumbai, Ahmedabad, Lucknow, Mangaluru, Guwahati, Jaipur, and Thiruvananthapuram — and will soon begin operations at the Navi Mumbai International Airport.

The partnership highlights the accelerating digital transformation of India’s aviation sector, where airport operators are adopting AI, automation, and data-driven systems to deliver efficient, personalised, and inclusive passenger services amid rapidly rising air traffic.

Real Estate

07 Aug 2026

BXB Estates Sets AED 110 Million Jumeirah Golf Estates Record

BXB Estates has completed an AED 110 million residential transaction at Jumeirah Golf Estates, setting a new sales record for the prestigious Dubai residential community.Negotiated by Alfie Tabrez, Managing Partner of BXB Estates, the deal surpassed the previous record of AED 58 million for a completed ready villa in the development.The six-bedroom residence offers 21,714 sq ft of built-up space on a 15,873-sq-ft plot. It features nine bathrooms, four living lounges, a home office, bar lounge, private cinema and rooftop terrace.The property also includes a dedicated wellness area comprising a ..

SECR Floats Rs 6,019 Mn EPC Tender For Paradol Nagpur Link

South East Central Railway (SECR) has invited bids for an Engineering, Procurement and Construction (EPC) contract to build a new broad gauge single line between Paradol Takeoff Point and Nagpur Road Station in Chhattisgarh. The contract carries an estimated cost of Rs 6,019.0 mn and requires an earnest money deposit of Rs 120.4 mn. The work is framed as an EPC assignment intended to strengthen regional rail infrastructure. The tender, issued under number CAO-C-BSP-26-27-15, specifies a completion period of 730 days and a bid validity of 180 days. Two pre-bid meetings are scheduled for 24 Augu..

Indian Railways Reports Nine Per Cent Rise In July Freight Loading

Indian Railways handled 141.3 million tonnes (141.3 mn t) of freight in July, marking a rise of nine per cent year on year. Freight loading maintained a positive trajectory across the network compared with the same month last year. Passenger traffic also increased in July, contributing to higher overall network utilisation. The July outcome continued a pattern of steady monthly gains, reflecting gradual improvement in industrial and logistics activity. The growth in freight volumes reflected stronger demand across multiple sectors and improvements in logistics and train turnarounds. Enhanced r..