Power Utilities Launch Drive To Boost UPPCL Smart App Uptake

12 Feb 2026 CW Team

The drive will include on site support for app installation and demonstrations of features that allow online recharges, bill tracking and outage reporting. Field teams will assist customers with registration, linking meters and setting up automated alerts for low balance so that disruption of supply can be minimised. The app is expected to enable quicker grievance redressal and to provide usage analytics that help consumers manage electricity consumption.

Officials said the programme is designed to improve operational efficiency by reducing manual meter reading and improving revenue realisation through timely payments. Collaboration with local panchayats, municipal bodies and consumer groups will be used to reach vulnerable households and to address barriers such as limited internet access or unfamiliarity with digital tools. Training for frontline staff and a helpdesk are being scaled up to ensure sustained support as adoption increases.

The utilities will monitor uptake through periodic reporting and will adjust outreach efforts based on adoption metrics and customer feedback. Data security and user privacy measures are being highlighted in communication to reassure consumers about personal information and payment safety. A dedicated publicity drive will accompany the technical rollout, with local media carrying advisories regularly. Consumers are being urged to download the app from official channels and to use the helpline for assistance with installation and recharging.

"Join industry leaders at RAHSTA Expo, India's premier platform for roads, highways and traffic infrastructure. Register now to explore innovations, network with experts and shape the future of mobility."

The Uttar Pradesh Power Corporation Limited (UPPCL) and state distribution utilities have launched a coordinated drive to encourage consumers to recharge prepaid electricity accounts and to install the UPPCL Smart App on mobile devices. The campaign will focus on urban and rural districts with a mix of door to door outreach, community camps and digital messaging to raise awareness of app features and recharge options. Utility officials said the initiative aims to streamline customer engagement and reduce the reliance on cash transactions for electricity payments. The drive will include on site support for app installation and demonstrations of features that allow online recharges, bill tracking and outage reporting. Field teams will assist customers with registration, linking meters and setting up automated alerts for low balance so that disruption of supply can be minimised. The app is expected to enable quicker grievance redressal and to provide usage analytics that help consumers manage electricity consumption. Officials said the programme is designed to improve operational efficiency by reducing manual meter reading and improving revenue realisation through timely payments. Collaboration with local panchayats, municipal bodies and consumer groups will be used to reach vulnerable households and to address barriers such as limited internet access or unfamiliarity with digital tools. Training for frontline staff and a helpdesk are being scaled up to ensure sustained support as adoption increases. The utilities will monitor uptake through periodic reporting and will adjust outreach efforts based on adoption metrics and customer feedback. Data security and user privacy measures are being highlighted in communication to reassure consumers about personal information and payment safety. A dedicated publicity drive will accompany the technical rollout, with local media carrying advisories regularly. Consumers are being urged to download the app from official channels and to use the helpline for assistance with installation and recharging.

Infrastructure Urban

06 Jul 2026

ABS Marine Sees CRISIL Credit Rating Upgrade

ABS Marine Services has secured an upgrade to its long term and short term credit ratings from CRISIL, reflecting improved profitability and revenue growth through long term contracts. CRISIL moved the long term rating from BBB+/Stable to A-/Stable and revised the short term rating from A2 to A2+. The action signals strengthened financial metrics and operational resilience. The company benefited from durable client relationships with firms such as ONGC and Schlumberger. The rating decision followed stronger cash flows and an enlarged bank loan facility, which increased from Rs 3,705 million (m..

Infrastructure Transport

06 Jul 2026

Project BRAHMANK Marks 16 Years Of Strategic Roads In Arunachal

Project BRAHMANK is marking 16 years of work to establish strategic road and bridge links across Arunachal Pradesh, maintaining and developing 811 kilometres of roads and nearly 86 bridges that range from small culverts to large steel and arch bridges. These transport links are described as critical for ensuring year-round movement of defence personnel, equipment and essential supplies while improving everyday travel for people in remote villages. The project balances national security requirements with regional development by focusing on reliable access in challenging terrain. Notable enginee..

Infrastructure Transport

06 Jul 2026

Longleng CSOs Give One Week Ultimatum Over Two-Lane Highway

Civil society organisations (CSOs) in Longleng district have demanded immediate restoration of the deteriorating Changtongya–Longleng two-lane road and sought a detailed status report on the stalled construction within one week. The demand followed a consultative meeting convened under the Phom Peoples' Council (PPC) to discuss welfare and development concerns. PPC president YB Angam Phom said prolonged non-maintenance had caused hardship to commuters and affected transportation, local commerce and the district's development. The meeting urged authorities to undertake immediate restoration a..