DARPG CPGRAMS Report Shows High Disposal In April 2026

26 May 2026 CW Team

The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) monthly report for April 2026, its 48th on Central Ministries and departments.

The report showed that Central Ministries and departments redressed 188,969 grievances in April 2026, and that for the 46th month in a row monthly disposal exceeded 100,000 cases in the Central Secretariat.

A total of 76,643 new users registered on the CPGRAMS portal in April 2026, of which 13,379 registrations originated in Uttar Pradesh. The Feedback Call Centre collected 73,601 feedbacks during the month, including 42,980 related to Central Ministries and departments. The report indicated a pendency of 81,847 public grievance cases alongside 188,577 PG cases received on the portal in April 2026.

CPGRAMS remains integrated with the Common Service Centres (CSC) portal and is available at more than 0.5 mn CSCs, associating with 0.25 mn Village Level Entrepreneurs (VLEs). In April 2026, 8,001 grievances were registered through the Common Service Centres. The Review Meeting Module, operationalised on 14 April 2025, facilitates Secretary-level reviews and aims to improve efficiency of redressal and citizen satisfaction. As of 30 April 2026 a total of 331 review meetings had been conducted, including 25 held in April 2026.

Appeals activity recorded 31,018 new appeals in April 2026 with 31,338 appeals disposed, leaving a pendency of 20,976 for the year. The Grievance Redressal Assessment and Index (GRAI) for April 2026 placed the Department of Telecommunications, Department of Posts and the Central Board of Indirect Taxes and Customs among the top performers in Group A. The Department of Official Language, the Ministry of Textiles and the Ministry of Steel ranked highest in Group B. The report forms part of the 10-step CPGRAMS reform process adopted to improve disposal quality and reduce timelines.

Products

10 Jun 2026

Fynd Launches AI Platform to Accelerate Fashion Creation

Fynd, an AI-native retail technology company backed by Reliance Retail Ventures, has launched Fynd Create, a platform designed to bring design intelligence, sourcing and manufacturing onto a single connected ecosystem. The platform aims to help brands respond faster to changing consumer preferences and shorten product development cycles.As social media trends continue to compress traditional fashion seasons, brands are under increasing pressure to move from seasonal planning to demand-driven production. Conventional supply chains, often characterised by long lead times and fragmented operation..

Modis Navnirman Appointed For Neel Kiran CHSL Redevelopment

Modis Navnirman (MNL) has been appointed as the developer for the redevelopment of Neel Kiran Co-operative Housing Society Ltd in Khar West, Mumbai, following a selection process in which members chose MNL as their preferred partner. The appointment will add approximately Rs two point five billion (Rs two point five bn) to the company's Gross Development Value pipeline and strengthen its focus on redevelopment and urban renewal projects across the Mumbai Metropolitan Region. The project site is a landmark residential society in Khar West, and the selection reflects members' preference for a pa..

Diamond Power Commissions Eighth MV and EHV Cable Line

Diamond Power Infrastructure (DPIL) has commissioned its eighth Medium Voltage (MV) and Extra High Voltage (EHV) power cable production line at its manufacturing facility in Vadodara, Gujarat. The new line enhances the company's manufacturing capacity in the technologically advanced MV and EHV underground power cable segment. This segment supplies cables for power transmission networks, power generation projects and renewable energy evacuation systems. The development is presented as a step to meet evolving infrastructure needs. The MV and EHV cables produced at the Vadodara facility serve urb..