TCS and Cisco Launch Centre of Excellence for Autonomous Enterprise

24 Feb 2026 CW Team

The centre will act as an experience hub designed to enable customers to achieve higher levels of autonomy by following the TCS five-level Services Autonomy Model. It will bring together technologies and expertise from both companies to develop next generation AI-first solutions spanning industry verticals and to demonstrate contextualised offerings tailored to client-specific business processes. The facility is described as a co-innovation platform where contextualised solutions will be refined and validated against real operational scenarios.

Autonomous operations will be supported by an Agentic AI mesh that senses and contextualises behavioural states in real time, assists through conversational AI layers and orchestrates self-healing via intelligent automation frameworks. The shift is presented as more than a technology or efficiency change as it reorients IT support towards measurable business outcomes rather than performance metrics alone. It is also intended to break down organisational silos and foster integrated, experience-focused operating models that align IT activity with enterprise goals.

The collaboration leverages Cisco observability and AIOps capabilities together with TCS products such as ignio and Cognix alongside Cisco AppDynamics and Splunk to create comprehensive enterprise-grade application and tool ecosystems. The Centre will showcase context-aware solutions that provide real time visibility and AI-driven decision making to enhance user experience while significantly reducing operational overhead. The partnership between the companies spans two decades and is intended to accelerate enterprise adoption of Perpetually Adaptive operations through co-innovation and customised solutions.

Tata Consultancy Services (TCS) and Cisco have launched a Centre of Excellence for Autonomous Enterprise Operations in Hyderabad at the TCS Synergy Park Campus. The centre is intended to help organisations move from rule-based automation to intelligent, self-governing operations that understand context in real time and take actions autonomously. By enabling zero-touch operations the initiative aims to reduce operational complexity and remove friction across existing IT environments, thereby delivering exponential business outcomes. The centre will act as an experience hub designed to enable customers to achieve higher levels of autonomy by following the TCS five-level Services Autonomy Model. It will bring together technologies and expertise from both companies to develop next generation AI-first solutions spanning industry verticals and to demonstrate contextualised offerings tailored to client-specific business processes. The facility is described as a co-innovation platform where contextualised solutions will be refined and validated against real operational scenarios. Autonomous operations will be supported by an Agentic AI mesh that senses and contextualises behavioural states in real time, assists through conversational AI layers and orchestrates self-healing via intelligent automation frameworks. The shift is presented as more than a technology or efficiency change as it reorients IT support towards measurable business outcomes rather than performance metrics alone. It is also intended to break down organisational silos and foster integrated, experience-focused operating models that align IT activity with enterprise goals. The collaboration leverages Cisco observability and AIOps capabilities together with TCS products such as ignio and Cognix alongside Cisco AppDynamics and Splunk to create comprehensive enterprise-grade application and tool ecosystems. The Centre will showcase context-aware solutions that provide real time visibility and AI-driven decision making to enhance user experience while significantly reducing operational overhead. The partnership between the companies spans two decades and is intended to accelerate enterprise adoption of Perpetually Adaptive operations through co-innovation and customised solutions.

Technology

29 Jul 2026

AI-Enabled Workflows Lift Profitability and Productivity

Organisations modernising frontline workflows with artificial intelligence, automation and real-time data are reporting stronger financial performance, higher productivity and improved employee engagement, according to a global study by Zebra Technologies and Oxford Economics.The research covered 1,000 senior leaders across retail, manufacturing, transportation and logistics in the US, Mexico, the UK, Germany, India, Japan, Australia and New Zealand.In transportation and logistics, 54 per cent of companies that improved picking and packing operations reported faster operational performance, wh..

Real Estate

29 Jul 2026

India Leads Global AI Readiness but Implementation Lags

Indian companies lead global averages across all eight artificial intelligence readiness indicators tracked by JLL, but only 19 per cent have started making changes to their workplaces, according to the JLL 2026 Future of Work Survey.The study found that 77 per cent of Indian business leaders expect AI to change their office requirements, creating a 58-percentage-point gap between awareness and implementation. The survey covered more than 2,200 CEOs, CFOs and real estate leaders across 21 countries during the first quarter of 2026.Despite concerns over automation, 58 per cent of Indian leaders..

Equipment

29 Jul 2026

Three WOLFF Cranes Build Riyadh Cable-Stayed Bridges

Three WOLFF 180 B luffing jib cranes are supporting the construction of two cable-stayed bridges alongside the existing Wadi Laban Bridge in Riyadh, Saudi Arabia. The project is being developed for the Royal Commission for Riyadh City and executed by the ICRC joint venture comprising IC Ictas and Al Rashid Trading & Contracting Company.The cranes are handling lifting operations including formwork, reinforcement, concrete placement, work platforms, surveying equipment and other construction materials. Each crane is fitted with a 40 m jib, reaches a hook height of 157 m and offers a maximum ..